If you can't open it at all, try launching ACDSee while holding the Shift key to see if you can bypass the initial hardware check. 4. Repair the Database
If you can keep the program open for a few seconds, go to Tools > Options > Media Mode (or General) and uncheck "Enable GPU acceleration."
Often, ACDSee crashes because it gets stuck trying to generate a thumbnail for a corrupted image or video file. If you can't open it at all, try
A corrupted database is a leading cause of system errors. ACDSee tracks metadata, ratings, and categories in a local file that can occasionally break. Go to Tools > Database > Optimize Database .
This clears the "to-do" list of files ACDSee was trying to process when it crashed. 2. Update or Roll Back Graphics Drivers A corrupted database is a leading cause of system errors
ACDSee Ultimate relies heavily on GPU acceleration for its Develop and Edit modes. If your driver is outdated or a recent update is buggy, the program will snap shut. Go to Device Manager > Display Adapters .
Here is a comprehensive guide to troubleshooting and fixing this error so you can get back to your workflow. 1. The Quick Fix: Clear the Database "In-Process" Files This clears the "to-do" list of files ACDSee
Does the crash happen , or only when you click on a specific folder or image?