Use the original micro-USB cable to connect the base station directly to a USB port on your computer. Open Astro Command Center:
Updating the firmware for your is essential for maintaining optimal audio performance, fixing connection bugs, and ensuring compatibility with the latest consoles . However, the process can sometimes be tricky due to software version differences. Quick Update Guide
The software should automatically prompt you with a "New Firmware Update Available" notification. Click Update and do not disconnect the device until it finishes. Latest Firmware Versions (As of 2024/2025)
Place your headset securely into the base station. The charging lights should be visible.
While official releases have slowed, the current stable firmware versions for the Gen 4 are: 39964.43 Base Station: 40372.43 Troubleshooting Common Update Issues