Avaya - Jtapi Programmer 39-s Guide

The is the primary resource for developers building Java-based Computer Telephony Integration (CTI) applications for Avaya communication systems . It provides the technical foundation for interacting with Avaya Aura® Application Enablement Services (AES) to control telephony features like call routing, monitoring, and automated dialing. Core Architecture and Concepts

: This is the central abstraction representing the telephony service provider (the Communication Manager ). Developers interact with this object to obtain references to all other JTAPI objects. The JTAPI Model : A standard call model includes: Call : Represents the actual telephone call. avaya jtapi programmer 39-s guide

: Leveraging Avaya-specific extensions to handle complex multi-party call scenarios. Avaya Extensions and Deviations The is the primary resource for developers building

Application Enablement Protocol (AEP) connection. Application Enablement Protocol (AEP) ASAI. Authentication. Authorization. CLAN. Avaya Documentation Avaya JTAPI Programmer's Guide 8.x | PDF - Scribd Developers interact with this object to obtain references

: Note that some standard JTAPI APIs may have extra preconditions or be unsupported due to the underlying TSAPI architecture. Setting Up Your Environment

: Represents the physical hardware (e.g., a desk phone). Essential Programming Tasks

While based on standard JTAPI, Avaya provides "value-added" extensions to support unique Communication Manager features: