Release the button. If the green light stays solid, you are in Service Mode. Step 2: Resetting the Counter Download and extract the Service Tool V5204.

Run the .exe file (you may need to disable antivirus or run as Administrator).

Turn off the printer but keep it plugged in and connected via (Wi-Fi will not work for this). Press and hold the Stop button. While holding Stop, press and hold the Power button.

G1000, G2000, G3000, G1400, G2400, G3400, G2411, G3410.

Resetting the counter does not physically empty the ink pads. If you reset it multiple times without cleaning the absorbers, ink may eventually leak and damage your furniture or the printer's internal electronics.

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