After the reboot, you must remove the toner chip from the cartridge or cover it with non-conductive tape. This prevents the printer from reading the old "empty" chip data again. Alternative: Manual Hardware Reset
To create a custom firmware fix for your specific printer, you must first gather three unique identifiers from your device:
Once you have obtained the fix file (typically an .hd or .exe file generated for your specific SN and CRUM), follow these steps to apply it: Connect your Samsung ML-2165