If you see a word you don't know, look at the sentences around it to determine if it’s a positive or negative shopping experience. 5. Writing Task: A Formal Letter of Complaint
"I would like a full refund" or "I would like a replacement." How to Practice
Mention when and where you bought the item.
Unit 9 often introduces the causative use of "have" or "get." This is used when you arrange for someone else to do a service for you. Have + object + past participle.
If you are preparing for this specific assessment, here is a comprehensive breakdown of the core concepts you need to master. 1. Key Vocabulary: Money and Shopping
The primary grammatical hurdle in Unit 9 is the (Present and Past Simple). This is used when the action itself is more important than who is performing it—very common in descriptions of how products are made or sold. Structure: Subject + form of "to be" + Past Participle.