: Trying to configure or use Pan-Tilt-Zoom (PTZ) functions on a fixed lens camera.
Switch from "Event" recording back to or "Motion" if the device lacks advanced event support. 3. Check User Permissions hikvision error code hcnetsdkdll 23 install
In some cases, a lack of administrative privileges can masquerade as an "unsupported" error because the software is blocked from polling the device's features. : Trying to configure or use Pan-Tilt-Zoom (PTZ)
If the error occurs during setup in the iVMS-4200 Storage Server: Navigate to . Check the Recording Schedule . hikvision error code hcnetsdkdll 23 install
To fix permission-based blocks, go to in the device's remote configuration and verify that your account has "Remote Live View" and "Playback" permissions enabled. 4. Update Firmware and Software