Plugins __top__ — Osticket

The Audit Trail plugin tracks every single action taken by agents, providing a transparent history for compliance and management. Top Community Plugins to Level Up

Once installed, click on the plugin name to configure its settings, then select it in the list and click "Enable." Best Practices for Managing Plugins osticket plugins

In a busy support environment, things can get messy. Who changed the priority of that ticket? Who deleted that internal note? The Audit Trail plugin tracks every single action

Security is paramount, especially if your help desk handles sensitive customer data. osticket plugins

Adds a layer of security (like Google Authenticator) to the agent login process, preventing unauthorized access even if a password is leaked. 6. Custom CSS & Theme Plugins