Copy everything in this folder to a safe location on your desktop.
Often, the error is caused by a buggy cloud sync that keeps downloading a "corrupted" version of your profile.
Ensure Cloud save synchronization is toggled off in settings if you are using an integrated launcher. 3. Check for Permission & Antivirus Blocks shadow of the tomb raider failed to load profile
If you're seeing the "" error in Shadow of the Tomb Raider , it typically indicates that the game cannot access or read your profile.dat file. This error can block you from accessing saves, even if your actual save files (e.g., save1.dat ) are still intact.
Go to Windows Security > Virus & threat protection > Manage ransomware protection . If Controlled folder access is on, add SOTTR.exe to the allowed apps list. 4. Platform-Specific Troubleshooting Copy everything in this folder to a safe
If your Documents folder is backed up by OneDrive , ensure the service is running. If it's paused or disconnected, the game may lose "permission" to read your save path.
The game will act like it's the first time you’ve launched it. Your saves should now be accessible in the "Load Game" menu. 2. Disable Cloud Sync Conflicts Go to Windows Security > Virus & threat
The most common fix involves deleting the specific file that tracks your profile settings and achievements. This forces the game to generate a fresh one without touching your actual mission progress.
Find profile.dat and delete it. You should also delete steam_autocloud.vdf if it exists.
Since the Epic version has known bugs with cloud saves, players often recommend playing with the launcher in "Offline" mode to bypass profile checks.