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Verify that the username and password provided in the file have "Read/Write" permissions for the database. 2. Check the "Direct" or "Network" Path
Add the TecDoc installation folder to your Antivirus "Exclusion" list.
Security software frequently flags database-heavy applications as suspicious because they open specific ports to communicate with data clusters. Verify that the username and password provided in
During installation, you are asked whether data should be accessed locally or via a network. If you moved the data folders after installation, the configuration file is still looking for the old path.
If you are working with the TecDoc Catalogue—the gold standard for automotive spare parts data—encountering the error during or after installation can be a major roadblock. If you are working with the TecDoc Catalogue—the
Sometimes the configuration is perfect, but the "engine" isn't running. Press Win + R , type services.msc , and hit Enter. Look for services related to , Transbase , or MySQL .
Set the Startup Type to to prevent this from happening after a reboot. 4. Run as Administrator Look for services related to
Ensure that your Windows Firewall isn't blocking the ports used by the database (commonly port 3306 for MySQL or 2024 for Transbase). 6. Corrupt Installation or Missing Registry Keys
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