If you cannot connect after installing the driver, check these common points of failure: Yellow Exclamation Mark in Device Manager
Provides stable connections for older Windows environments. usb console software 3.1 - cisco-usbconsole-driver-3-1.zip
Plug the other end into the port labeled on the Cisco device. If you cannot connect after installing the driver,
Note: Do not plug it into standard USB host ports used for flash drives. 2. Find the COM Port usb console software 3.1 - cisco-usbconsole-driver-3-1.zip
Log in with your Cisco Connection Online (CCO) account to download the .zip file.