: If using SSL, ensure the database server's certificate has been imported into the Cognos keystore . 5. Environmental and Permission Checks
If you encounter this error, follow these steps to isolate and resolve the problem: : If using SSL, ensure the database server's
Test the connection for both the and the Data server. : If using SSL
: If your database server requires an SSL connection but the Cognos data server connection is still pointed at a non-SSL port, the XQE engine will reject the connection. : If using SSL, ensure the database server's
: If you recently upgraded your database or Cognos version, check the IBM Support compatibility reports to ensure your driver version is certified for use with your current Cognos release. 2. Test the Data Server Connection